Terms and Conditions

Cash on Delivery (COD)

  • You can choose cash on delivery for selected products within a limit of Rs. 50,000.00. You can do the payment by cash once you receive your order from our shop or the courier partner.
  • Products include: Mobile phones and accessories, Audio devices, TVs (Excluding QLED) & Sound devices, Monitors, Microwaves.
  • Once you place an order a customer care agent will call you within 24hrs to confirm the order.
  • If we are unable to reach you for 48hrs after placing the order, an email will send to you informing you that the order is cancelled.

Credit Card Instalment Offers

Below offers are subject to change without prior notice and subject to relevant bank terms & conditions

  • 1. Directly available on site
    Bank No of Months Minimum Transaction Value
    HSBC - Hong Kong & Shanghai Banking Corporation 6 & 12 Months LKR 5,000
    Standard Chartered Bank 6 & 12 Months LKR 15,000
    Sampath Bank (Visa / Master) 12, 24 & 40 Months LKR 5,000
    Commercial Bank 12, 18, 24, 36, 48, 60 Months LKR 10,000
    Seylan Bank 6 & 12 Months LKR 10,000
  • 2. Call and convert
    Bank Type No of Months Minimum Transaction Value Notes
    Nations Trust Bank (AMEX) Call & Convert 3, 6, 9 & 12 Months LKR 10,000
    Hatton National Bank Call & Convert Up to 24 Months LKR 10,000 Call & convert for transactions between LKR 10,000 & LKR 1 Million (No Cost to Customer)
    NDB Call & Convert Up to 24 Months LKR 25,000
    Union Bank Call & Convert 3, 6, 12 & 24 Months LKR 25,000
    Pan Asia Banking Corporation Call & Convert Up to 48 Months LKR 25,000
    • 3 Months - 4%, 6 Months - 5.5%, 12 Months - 11%, 18 Months - 11.5%, 24 Months - 16%, 48 Months - 18% interest charged from customer by Bank
    • Call 0114667222 within 7 days to convert to plan
    DFCC Bank Call & Convert Up to 6 Months LKR 10,000
    Bank of Ceylon (Visa/Master) Call & Convert Up to 24 Months LKR 25,000 Cardholder to type "ZERO" and forward SMS to 0767002400

Galaxy Z Fold4|Flip4 Offers

 

  1. Samsung India Electronics Pvt. Ltd - Sri Lanka branch, provides this Offer (“Offer”).
  2. Under this Offer, customers who purchase Samsung Galaxy Z Fold4 or Z Flip4 5G hereinafter referred to as “Device” between 09th September 2022 onwards (hereinafter referred to as purchase Period) shall be eligible for the following benefits, subject to the terms and conditions set forth hereinafter:
    1. For Galaxy Z Fold4 & Z Flip4 -  One (01) “Dialog data bundle 200 GB” Free + “6 month OneDrive 100GB” Free + “3-month Spotify Premium subscription” Free
    2. For Galaxy Z Fold4 & Z Flip4 -  One (01) Mobitel data bundle 300 GB” Free + “6 month OneDrive 100GB” Free + “3-month Spotify Premium subscription” Free
  3. The Device can be purchaseed at both Online and Offline channels, through select authorized partners at select locations.
    1. • Online Channels: Samsung E-store(Samsungsrilanka.lk) , Dialog.lk, Mobitel.lk, JKOA.lk
    2. • Offline Channels: Selected Dialog Outlets, Selected SLT-Mobitel Outlets, Samsung showroom OGF, Samsung showroom Union Place, JKOA Outlets
  4. Process for purchase of Device through both Offline or Online: Device can be purchaseed by making full payment or selected payment methods by the partner.
  1. Free 6 months of OneDrive 100GB ($1.99/month value). OneDrive offer must be redeemed between 2022.08.10 - 2023.08.10:
    1. New and Free OneDrive users only who purchase new device & User must sync Gallery with OneDrive to redeem the offer
    2. Offer not available to existing Microsoft 365 or OneDrive premium subscribers (including free trials) or former Microsoft 365 or OneDrive subscribers who cancelled their premium subscriptions in the last 90 days
  1. Spotify 3 month free Spotify Premium subscription offer applies to Users who haven't subscribed Spotify previously. Offer period May 31, 2022 ~ May 30, 2023
    1. This offer is only for the users who haven't subscribed Spotify previously
    2. Redemption:
      1. Click Premium Tab in Spotify app
      2. Choose Spotify Premium for Samsung and get a free offer
  2. Dialog 200 GB data bundle is valid for 60 days. Applicable for all units sold till 31st Oct 2022. Should be activated using My Dialog APP on or before 31st Oct 2022 using promo code “Phone77”. FREE Data bundle will be awarded for devices purchased from all Samsung authorized retailer points (excluding other network operators):


    Activation Method
    1. • Download my Dialog app.
    2. • Go to “promo code” Tab and enter Phone77 to activate offer (on or before 31st Oct 2022).
    3. • Customer will receive a SMS confirmation upon successful activation


    Free Data Pack

    Samsung Galaxy Fold 4 and Flip 4: 200 GB for 60 days (100 GB for 30 Days)



    Terms & Condition
    1. • Offer will be activated only if customer use a Dialog 4G SIM.
    2. • Offer period from 9th Sep 2022 to 31st Oct 2022 (both days inclusive).
    3. • Offer will be forfeited if the Device is not activated by 31st Oct 2022, and no claims shall be entertained against Dialog.
    4. • Unlimited Broadband (FUP) pack activated customers cannot use the FREE data quota unless they deactivate the Unlimited Broadband (FUP)

  3. Mobitel 300 GB data bundle is valid for 90 days (100 GB per month). Applicable for all units sold till 31st Oct 2022.
    1. • Offer valid for new and existing subscribers.
    2. • Offer valid for pre-paid and post-paid connections.
    3. • Data(GB) & Voice offers will be on automated process and customer will get the given bundle based on the device model.
    4. • Data(GB) & Voice offers will be offered to customers by validation of available device IMEIs in the system and new subscriber to Mobitel.
    5. • Mobitel system will check 72 hours after activating the connections .
    6. • Offer confirmation will send to customer through a SMS.

  4. In case of purchasing through Online Outlet(s) / portals , Samsung India Electronics Pvt. Ltd. will not be responsible or liable for supply of the Device as the same is being sold by Dialog, Mobitel, JKOA, E-Store respectively and/ or the following.
    1. Any wrong submission of required details including but not limited to shipping details.
    2. Any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control.
    3. Any late transmissions or payments.
    4. Any computer or communications related malfunctions or failures.
    5. Any delay, damage, non-receipt, lost, misrouted delivery of Device.
    6. Any delay due to non-availability of stocks or for any other reason beyond its control.
    7. Any delay or loss or damage due to Act of God, Governmental actions, and any other force majeure circumstances.

  5. By availing the Offers, it would be deemed that the customers have given their consent to contact them through call, SMS, Push message or email on the details provided by them for the purpose of this Offer or for any future communications from Samsung with respect to the Device.
  6. In case the customer fails to purchase the Device for any reasons whatsoever, the Offer shall stand forfeited and no claims shall be entertained against either Samsung or its authorized partners. Any claims regarding the purchasing amount shall lie solely against the authorized partner.
  7. Product images, features, specifications shown here are for representational purposes only, the actual product may vary. Offer available till stocks lasts.
  8. Samsung reserves the right to change, extend, amend and/or withdraw the Offer or change any of these terms & conditions anytime without prior notice
  9. Device prices are subject to change without prior notice subject to market conditions.
  10. Samsung also reserves the right to substitute the Offer, with Product(s)/gift(s) of equivalent value under this Offer at its sole discretion without giving any reasons thereof. The choice as to the colour, make & model of the gift(s) shall be completely at Samsung's discretion. No claims shall be entertained in this regard.
  11. All disputes shall be subject to exclusive jurisdiction of courts located at Sri Lanka.***